Política de reembolso

Fraudalent Orders or false opened cases.

She is gold LLC has it own private lawyer, if false opened cases or fraudulent orders are made or opened, legal terms will be made. Be kind to small business.

LOST PACKAGES

We are only responsible for packages lost in transit to its destination. If your order is marked as delivered and it happens to be misplaced at the final destination we will not be replacing your order.

RECEIVED THE WRONG ITEM OR SIZE

We are sorry to hear about this!

But mistakes do happen sometimes. If the item you received is not what you originally ordered, please contact us through our contact page. Please include your name, order number, e-mail registered and details of the product + pictures. We will get back to you with instructions on the process. You can e-mail us at sheisgoldpr@gmail.com

RETURNS 

All earrings and CLOTHING are final sale and are NOT RETURNABLE. 

All SALE pieces are final sale and are not eligible to return. 

Must pay for shipping.

The color of the image can vary widely from one computer monitor to another. Colors may appear to you slightly different than they are. If you are unable to determine the shade or exact color of an item, please feel free to contact me.

All of our items are hand made and inspected before shipping. If the item doesn't fit (ring or necklaces), we have a "7 day after arrival" exchange policy to have it re-sized. Please contact me before returning an item.

It must also be in the original packaging.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned.

Replacements for broken pieces are only accepted 7 days after delivery date, restrictions may apply.

We require a receipt or proof of purchase.

No refunds, store credit only.

NO Exchanges.

Shipping
To return your product, contact us: sheisgoldpr@gmail.com

Once your return has been created we create a pre paid return label and send it via email so you may drop it at any USPS location or mail person. 

We inspect the item and wait for approval.